Call us: 01256 883907

Free UK shipping on all orders over £50.00

Speak to a Human - 01256 883907

Visit us in store at:
Wildmoor Ln, Sherfield on Loddon,
Basingstoke RG27 0HL
Common queries answered

Frequently asked Questions

Thank you for your interest in our products!

Shipping times depend on the shipping method you choose during checkout and your location. Most orders are processed within 1-2 business days and shipped within 3-5 business days. Once shipped, delivery typically takes 5-7 business days within the United States. Please note that international orders may take longer to arrive.

Creating an account is easy! Simply click on the “Account” icon on our website and select “Create Account.” You will be prompted to enter your email address, name, and create a password. Once you have created an account, you can view your order history, track current orders, and save your shipping and billing information for faster checkout in the future.

If you need to change your shipping address, please contact our customer support team as soon as possible. We will do our best to update your shipping information before your order ships.

You can track the status of your order by logging into your account and clicking on “Order History.” Once your order has shipped, you will receive an email with tracking information.

We do not store any credit card information on our servers. All credit card information is processed securely through our payment processor.

We are required by law to charge sales tax on orders shipped to certain states within the United States. The sales tax amount is calculated during checkout and added to your total order amount.

We currently ship to select countries outside of the United States. You can check if we ship to your country during checkout by selecting your country from the dropdown menu.

It depends on the size and quantity of your order. We strive to package all items in the same order together, but some items may ship separately for faster delivery.

Still need help?

Get in touch with us

Free UK shipping

On all orders above £50

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

PayPal / MasterCard / Visa